At Flower Shop, we take pride in the quality and freshness of our floral arrangements. If you are not satisfied with your purchase, please review our refund policy below.
You may request a refund within 3 days of the delivery date. To be eligible, the flowers must be in their original condition and you must provide proof of purchase. Refunds are only considered for damaged or unsatisfactory arrangements.
To request a refund, please contact us at [email protected] with your order number, delivery details, and a description (or photo) of the issue. We will assess the situation and respond as quickly as possible.
If your refund is approved, we will process it within 3–5 business days to your original payment method.
If you have any questions about this policy, feel free to contact us at [email protected].
Thank you for choosing Flower Shop!